We are in dispute with our builder over unfinished work.  He has sent a final invoice and is now threatening legal action against us.  What should we do?

If you are unhappy with the quality of work carried out by your builder or there are a number of items that need re-doing or are unsatisfactory, then you should obtain the report of a Building Surveyor, who will identify the extent and potential cost of remedial works required to be carried out.

His report may be supported by photographic evidence which can be presented to the builder, or the builder’s legal advisers, with a claim for the total cost of the remedial works identified.

Should your builder instigate proceedings against you for the amount claimed then you will be well positioned to counterclaim or defend the action as you will have already obtained the necessary photographic evidence of the standard of workmanship, an expert’s opinion on the quality of the work carried out and an estimate of the cost of any such remedial work required.

This will enable you to file a counterclaim, or provide the basis on which a settlement can be agreed.

* Emyr Pierce is Managing Director of Emyr Pierce Solicitors in Rhiwbina, Cardiff, Western Mail Conveyancer of the Year, specialising in Domestic and Commercial Property. Contact www.emyrpierce.co.uk or email law@emyrpierce.co.uk